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As a Green Retailer and Garden Center, your challenge is to deliver the expertise and personalized service of a specialty garden merchant along with the operational sophistication of a big-box operation. Radiant's CounterPoint SQL Systems offers a complete technology solution – software, hardware, ecommerce, and technical services – that can help you meet these competing demands and drive growth and profitability in your green business.



Green Industry Brochure
Green Customer Profile
Green Industry Key Reports
Revolutionary CounterPoint Garden Centers
Hardware Solution Profile
Ecommerce Solution Brochure


CounterPoint SQL for Garden Centers and the Green Industry

Retailers in the Green Industry consist of business from lawn and garden centers to nurseries. Green Industry retailers rely on CounterPoint to accurately track their live and continuous changing inventory, manage their diverse venders and streamline their business operations. With its offline capabilities, ease of use, and quick ROI, CounterPoint has grown to be a household name amongst hundreds of retailers in the Green community.

CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store. CounterPoint includes everything you need to streamline your business and boost your bottom line. CounterPoint has all the features you need to efficiently and effectively operate your business at its fullest potential.

Signature Capture and PIN Pad Technology

CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements.

Fast and Easy Point of Sale Checkout

Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.

Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use CPGateway for lightning-fast credit card authorizations. Ring up sales offline at a sidewalk sale or offsite event. Issue a gift card or store credit.

Up-To-The-Minute Inventory Control

CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!

Your inventory picture is “up-to-the-minute.” You’ll know what’s in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.

Automated Purchasing

Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO’s!

Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO’s into your A/P system. Print item labels and barcodes on demand or automatically.

Customer Loyalty

Know who your customers are and what they’re buying!

Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.

Integrated Ecommerce

Connect your CounterPoint system to an online store with CPOnline, our powerful and affordable web-hosting and website creation service!

Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment. Online inventory comes directly from CounterPoint. Eliminate costly double entry – web orders are directly integrated into CounterPoint. Search engine optimization and marketing tools to reach new customers.

Reports Library

An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!

Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.



Accounting Interface

Update financial statements and payables and exchange the data with accounting packages.



Pricing

Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.

Sales History

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.




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Garden Center and Green Industry Testimonial - Briggs Nursery

Throughout its 50 years in business, Briggs Nursery and Owner Gary Briggs have seen much of their competition come and go, while the business has remained at a steady constant. With big plans for future growth, Briggs will need a business management solution designed to grow with his business. He knows he's found that with CounterPoint. Briggs Nursery currently utilizes the CounterPoint system for quick, accurate inventory control, enhanced reporting capabilities, easy customization to meet their unique green industry retailer needs, weatherproof label printing, and a wealth of other beneficial features.

"The most important feature of CounterPoint is its ease of use," Briggs says. "With the touch screens and simple POS set up, we have decreased our training time and increased our checkout efficiency. We also use it for our back office data entry and maintenance and accounting procedures, allowing us to train our staff on one system and then be able to work in multiple capacities within CounterPoint."

"CounterPoint has allowed us to be more profitable by improving our purchasing with detailed historical sales information, as well as control our margins by identifying poor return items and limit inventory losses with controlled receiving procedures," Briggs says. "I highly recommend Radiant and CounterPoint to the green industry because they understand the specific needs in the Nursery, Greenhouse, Landscaping and Garden Center business."

- Gary Briggs | Owner | Briggs Nursery


CounterPoint SQL Features Beneficial to Garden Centers and the Green Industry


  • Unlimited bar codes for tracking the same item sold from many vendors like seed packets

  • Quotes for landscapers who need a way to track products by client

  • Item images to verify the correct item is being sold

  • Alternate units give the ability to sell a plant or a flat of plants

  • 2-second credit card authorization for busy holiday weekends

  • Integrated customer loyalty programs and customer relationship management

  • Built-in Gift Cards

  • Waterproof and fade-resistant labels for outdoor inventory

  • Kits at point of sale for bundling items

  • Retail-hardened Hardware that is built to withstand extensive outdoor elements such as direct sunlight, dirt, and soil


Please Contact Us For More Information


We strongly encourage you to take the CounterPoint SQL Virtual Tour and contact us for a live CPSQL software demonstration.